Tuesday, November 24, 2009

Not a good CVS day

I really wanted to grab the money making contact solution because I have been squeezing the last few drops out of my current solution bottle. I had good intentions of getting in and out quickly with little OOP. Things quickly went south for me...

I planned on buying these in 2 separate transactions so I didn't end up with a huge $17.98 EB. My first transaction was one contact solution. I planned on using a 1/1 MQ and a 6.99 EB making my OOP somewhere around $1. Well, turns out my 6.99 EB expired Saturday and I do not have friendly CVS stores that will take expired/beeping EBs.

So, I had to rework everything... In hindsight, I should have abandoned cart and left.

I had a 5/20 from taking a Medicare quiz on the CVS website in my car, so I ran out and grabbed that. Then, I grabbed a Glade Lasting Impressions (free after my MQ) and a CVS antibacterial gel (filler) to get my total over $20. This would have worked out great... my OOP was only going to be 13 cents and was going to get 8.99 EB back. No go. The 5/20 beeped and said the coupon had already been used on 11/7/09. What!? I just printed it out last week and I haven't even been to CVS in November. The manager said he couldn't take it and told me to call CVS customer service when they opened.

Grr... Again, in hindsight, I should have certainly left at this point, but for some reason, I just paid for it and left. What was I thinking? Paying real money instead of EB?

Then, I felt like I was in so deep, I should just grab the second contact solution to roll the first 8.99 EB & reach the limit. AND I FORGOT TO USE MY 1/1 MQ! Oh man.

Things did not go well for me tonight. I have been rehashing all of this in my brain since I got home - its funny how spending $5 OOP can drive me right up a wall. I've decided I am going to return everything tomorrow and try to repurchase it again without all the problems. And I am going to call CVS customer service about their beeping coupon. I do not have time for this drama... I am trying to get ready to go out of town tomorrow for Thanksgiving, but somehow, this has been therapeutic typing this all out. Ah, I feel better now. :)

UPDATE! I just got off the phone with CVS Customer Service and after talking with several different representatives and about 10 minutes of repeating myself, they are crediting my CVS card with a $5 EB. Yay! My world is complete again. :)

7 comments:

  1. ah i love this post! i dont feel like im the only one going crazy for "big" OOP lol hubby sometimes gets alittle upset because i keep complaining and talking about what my total was supposed to be and how im going back to return everything lol

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  2. Sorry you had a rough trip. I hate it when that happens, it does drive you nuts to spend even $5 more than you want, because you know you can things for free or even make money.

    I hope you get my envelope before you leave town though! That should make you feel better! :-)

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  3. KC- I will let you know as soon as I receive it so you aren't wondering. Thanks for the positive comment!

    Maria- Your comment made me laugh out loud! I'm glad I'm not the only one who gets worked up about $5. :)

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  4. I know it's probably a drive for you, but the CVS on Power and Germann take expired EB, no matter how long it has been! They are open in telling people the do this. Last week I found one that had expired in September and they still took it! Thank goodness for that b/c I have not been good about keeping up with my EB's!

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  5. Wheat- Thanks so much for that info! I always hear of other CVS stores taking expired EBs, but I've never found one. I think it is totally worth the drive - it was a $7 EB. Thanks so much! This is exactly why I love all of my coupon friends!

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  6. I had the same thing happen to me about my 5/20 coupon. It made me pretty mad and I didn't even think of calling the customer service. Of course, I just told the manager to keep the coupon since it wasn't any use for me. I wonder if I could get 5 ECB credited even if I don't have th coupon with me.

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  7. Eevi- I would absolutely call customer service. They didn't need any information off my coupon. Customer service just wanted to know which quiz I took. Good luck!

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